The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, Telecommunications Act 2003). In this privacy policy, we inform you about the most important aspects of data processing on our website.
Legal Basis: Performance of a Contract
The data you provide is required for the performance of a contract or for the implementation of pre-contractual measures. Without this data, we are unable to conclude a contract with you.
Contacting Us
If you contact us via a form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing your request and in case of follow-up questions. This data will not be passed on without your consent.
Access Data
The website operator or hosting provider collects data on access to the website and stores this data as so-called “server log files”. The following data is recorded:
- Visited website
- Date and time of access
- Amount of data transmitted (in bytes)
- Referrer URL
- Browser used
- Operating system used
- IP address
The collected data is used exclusively for statistical evaluations and to improve the website. However, the website operator reserves the right to review the server log files retrospectively if there are concrete indications of unlawful use.
Legal Basis: Performance of a Contract
For the purpose of fulfilling contractual obligations, we process personal data that falls into the following categories:
- Name
- Contact details (address, telephone number, email address, etc.)
- Booking data
- Service inquiries
Data Retention Period
We store your personal data only for as long as is reasonably necessary to fulfill your request and as permitted by applicable law. Your data will in any case be stored for as long as statutory retention obligations exist or limitation periods for potential legal claims have not yet expired.
Processors
We engage only those processors for data processing that are necessary for the fulfillment of the contract or for compliance with legal obligations.
Data Transfer
Your data is processed exclusively within the European Union (EU) or the European Economic Area (EEA).
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device via your browser. They do not cause any harm.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.
Your Rights
You generally have the right to access, rectification, erasure, restriction of processing, data portability and objection. To exercise these rights, please contact us.
If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority.
Supervisory Authority Contact Details
Austrian Data Protection Authority
Telephone: +43 1 531 15-0
Email:
Website: http://www.dsb.gv.at/
Contact Details
